ATTENTION Real Estate & STRATA Managers!

Imagine if you could have one stop property maintenance contractor who always gets to the job on time, provides quotes that are happily accepted by the landlords and communicates effectively with tenants & landlords, how easy your day-to-day life would be?

In property management it’s hard to find good tradespeople that will look after you, landlords and tenants. On a typical day a property manager will receive 3-5 maintenance requests from tenants depending upon the size of the portfolio being managed. Often tenants want the repairs to be carried out as soon as possible making it more difficult for the property managers to shop around for the best price or wait for the best tradie.

If you are feeling frustrated by your current trade contractors who don’t turn up to jobs on time, over quote, get a lot of call backs and often throw you under the bus to save their own skin, then keep reading…

We at ServiceMasters Pty Ltd have the experience to successfully help you maintain your properties and keep all the stakeholders delighted. Here’s how…

  • Plumbing, electrical, air-conditioning, carpet cleaning, painting, tiling, roofing, rendering and much more all under one umbrella
  • Dedicated manager for real estate clients
  • Operate 24 hours, 7 days a week including holidays
  • Same day service across Sydney
  • Priority scheduling for real estate clients
  • Online booking & tracking system to put the jobs on auto-pilot
  • No call-out fees
  • Upfront, fair and consistent pricing
  • Supply and install
  • Lifetime workmanship and materials warranty
  • No unnecessary upselling
  • Full insurance coverage and WH&S compliance
  • Communication and reporting which includes photos, reports, recommendations and follow up.

ONLINE SCHEDULING SYSTEM THAT MAKES TRACKING JOBS VERY EASY

All of our real estate clients are given privileged access to our online scheduling and tracking system that allows you to place new and urgent job requests. You can also view, track and monitor the progress of each job 24×7 using a special client login and password that we’ll assign to you. With our state of the art online tracking system, you are NOT going to make countless calls to track the status of the jobs.

DEDICATED CLIENT MANAGER FOR GREATER CUSTOMER SATISFACTION

Every real estate client is managed and looked after by Andrew Grace, manager operations and clients at ServiceMasters Pty Ltd. Andrew has extensive experience in client development and retention within the real estate industry. He ensures that all of our corporate clients receive personalised and prompt service. The other important part of his role is to visit you regularly for service reviews, address concerns and enhance business relationships.

LICENSED TRADES STAFF & 100% COMPLAINCE WITH STATE RULES & REGULATIONS

ServiceMasters Pty Ltd complies with all local, state and federal rules, regulations and requirements governing the trade services industry.

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